Q1.
Are you a factory or a trading company?
We are a professional factory specializing in the production, development, design, and manufacturing of POLO shirts.
Q2.
What is the production lead time?
If you order directly on this page, orders are typically processed within 7 days. For custom designs, custom sample production takes 3 to 7 days, and mass production takes 10 to 45 days.
Q3.
Can I customize my product branding and packaging?
Yes, we offer custom embroidery, printing, embossing, and various branding options. We also provide customized packaging solutions such as boxes, PP bags with color card inserts, or any other custom design requirements.
Q4.
What are your payment terms?
For direct online orders, you can pay directly on the page. We also accept wire transfers and PayPal. Our standard terms are a 50% down payment and the remaining 50% balance before shipping.
Q5.
How is shipping handled and what are the rates?
We can work on FCA terms or coordinate delivery for you, whether via express courier (door-to-door), air freight, or sea freight. Shipping freight charges are calculated and quoted separately.
Q6.
What are the shipping times, MOQ, and quality guarantees?
Shipping times are: Express (3-7 days), Air (7-15 days), and Sea (30-60 days). The minimum order quantity (MOQ) is 10 pieces. Each product undergoes strict quality inspection, packaging, and delivery validation to ensure a worry-free purchase experience.
Faber Fashion
